Working with LexJet is a “Win-Win” for Arrow Photo

In 1943, renowned American photographer Wynn Bullock started Arrow Photo, a small commercial photo lab in Santa Maria, Calif. As the business grew, so did the product offering. In the 1950s, then-owner Hank Datter added film processing. In 1979, Margrit Holmes joined the Arrow Photo family. About 11 years ago, Holmes purchased the company where she has dedicated much of her life.

When she bought Arrow Photo, Holmes made the difficult decision to split off the camera store to focus on offering the best output for her clients. “I realized that the only way I can be successful in these challenging times is by offering customer service, connecting with my clients, producing high-end products, and most of all, giving quality,” she says. “The only way you can give quality is to use quality products.”

Holmes works with both aqueous and dye-sublimation printers. She uses LexJet Sunset Reserve Gloss on her two EPSON P6000 printers for her canvas prints. Recently, she added a SureColor F6370 and Geo Knight Maxi Press Air to improve her ChromaLuxe process.

Holmes’s decision to bring in the heat press ChromaLuxe prints to her clients was easy. The unique look of the aluminum panels creates durable and eye-popping images. “We offer the high gloss and the matte because not everybody likes the high gloss,” she says. “The colors are punchier with the gloss, but we have a lot of customers who prefer the matte, and we have no re-dos.”

The desire to provide high-quality products and customer service to her clients is one of Holmes’s main reasons almost exclusively with LexJet. She enjoys the wide variety of products, fast delivery, and friendly service from LexJet. “In the beginning, I was only ordering canvas, and then I realized how many products you carry, now I order from LexJet,” she says. “It’s because of the service and the fast delivery time. Often, we have the product the next day or two days later.”

With her diverse clientele – anything from customers ordering family photos to large canvas or ChromaLuxe prints for hotels and hospitals – Holmes knows the importance of getting what she needs when she needs it. “For us to fulfill everybody’s needs and do it successfully, we must use quality products and have the material available when I need it,” she says. “And we have LexJet to back us up and support us.”

Knowing she can get products she loves and trusts on time is not the only reason Holmes has partnered with LexJet. Perhaps, more importantly, is knowing that when she needs help, she can call and get her personal sales manager, Terry Brown, on the phone. “I know Terry will be there for me if I need him. It’s about having that human connection, and that’s important”, she says. “I always appreciate companies that recognize that customer service is important, and there are so many companies getting away from that.”

With her long and storied history with a long and storied company, Margrit Holmes knows what it takes to make customers happy, and she values the partnership she has with Terry Brown and LexJet. “Perhaps if it weren’t for LexJet, we wouldn’t be so successful, so really it is a win-win,” she says.

We’d love to see how we can positively impact your business, too. Reach out to a LexJet sales specialist at 800-453-9538 or browse our wide variety of products at The LexJet Experience, a virtual world with everything LexJet has to offer.

Heat Things up with Sefa Heat Presses

Peanut butter and jelly. Batman and Robin. Kittens and puppies. Some things just go together. Now, you can add Sefa and ChromaLuxe to that list of dynamic duos.

Sefa worked closely with the ChromaLuxe manufacturers to create the perfect heat presses for their high-end aluminum panels. The pneumatic system allows heat and pressure to disperse evenly during the sublimation process, which reduces ghosting and other challenges customers have experienced with other heat presses.

LexJet offers three presses to meet your dye-sublimation needs:

SLIDE 1285 – The SLIDE 1285 is a large-format, air-operated, manual-drawer press. The SLIDE 1285’s two independent heating areas make It suitable for sublimation on large-format textiles and large-format rigid substrates.

Applications: Sublimation to rigid substrates, textile sublimation, flex, and the SLIDE 1285 was created in a special partnership to work specifically with ChromaLuxe Aluminum panels.

SUBLI 1510+ – The SUBLI 1510+ is a large-format pneumatic press with two motorized drawer plates dedicated to textile and rigid substrate sublimation.

Applications: Sublimation to rigid substrates, textile sublimation, flex, and the SUBLI 1510+ was created in a special partnership to work specifically with ChromaLuxe Aluminum panels.

SUBLIMAXI 2513 – The SUBLIMAXI 2513 is our largest press model. It is suitable for large-format textile prints and large-format rigid substrates.

Applications: Sublimation to rigid substrates, textile sublimation, flex, and the SUBLIMAXI 2513 was created in a special partnership to work specifically with ChromaLuxe Aluminum panels.

Visit our Dye-sub library to see our complete line-up of dye-sub printers, inks, and accessories.

For more information on the new line of Sefa heat presses, contact a LexJet specialist at 800-453-9538 or visit our dedicated resource page.

Chromaluxe Panels make Shiny Prints

The title of this article has a double meaning.

Yes, Chromaluxe does make good-looking, shiny prints, ideal for your home, office, or just about any situation you can imagine.

But it also helps Jupiter, Florida-based metal printer, Shiny Prints, make gorgeous works of art.

Shiny Prints is one of LexJet’s biggest Chromaluxe customers, largely because of its unmatched color and versatility.

We recently sat down with Matt Dee from Shiny Prints about why his company chooses Chromaluxe.

 

Click here to check out LexJet’s entire line of Chromaluxe panels and see why they could be the perfect solution for your next project.

 

LexJet Reviews: Hot Products to Watch in 2021

In this edition of LexJet Reviews, C.J. Forker discusses a few of our customers’ favorites, making them some of the hottest products to watch in 2021.

From signage to photo panels to temporary banners, here are the products that will help keep you at the head of the class, this year:
HP Adhesive Vinyl – The products in the HP adhesive vinyl portfolio have been some of the hottest since their release in 2019. Customers say that the vinyl line delivers the consistency, performance, and image quality they expect from the HP brand.

HP Prime Banner – Unveiled last year, the HP Prime banner family quickly became another line of products our customers can’t resist. Available in 13-oz matte and gloss, 15-oz blockout, and 18-oz pole banner, these products are perfect for long-standing indoor displays or outdoor displays and offer extra durability.

ChromaLuxe Photo Panels – Using dye-sub technology, this high-end alternative to photographic paper helps your images stand out in the crowd. While there are similar products widely available in the market, very few can match the combination of color, durability, and diversity that ChromaLuxe panels offer.

To learn more about these hot products, visit our LexJet Reviews library, give us a call at 800-453-9538, or visit LexJet.com.

Make an Impression with ChromaLuxe Photo Panels

Since we started telling photographers and print service providers about ChromaLuxe Photo Panels a few years ago, they have become one of our most popular products. Why? It’s simple: ChromaLuxe images make an impression.

From the bright vivid colors with the gloss to the durability of the EXT products, the dye-sublimation technology helps art, signage, and photographs stand out from the crowd. We are excited to announce that a new finish has been added to the ChromaLuxe family: Textured Aluminum panels.

Textured ChromaLuxe
ChromaLuxe Textured Aluminum

The texture adds a unique look to your images, it also reduces glare and hides fingerprints for graphics in high-traffic areas. As with all ChromaLuxe products, the textured panels are durable and easy to clean.

ChromaLuxe metal prints are lightweight, durable, made with recycled material, and are 100% recyclable.

Be sure to visit our new easy reference guide to see informative videos and the wide variety of available ChromaLuxe panels. If you are interested in learning more about dye-sub technology or about the new textured panels, give us a call at 800-453-9538 today.

We Went Cruisin’ with FrameWorks Miami at Cruise Ship Interiors Expo

It was a tough job, but our team was up for it. They packed up mid-week and headed over to Miami to check out the Cruise Ship Interiors Expo at the Miami Beach Convention Center. What they found was endless opportunities for wide-format print applications!

Fun cruise decor displays at Cruise Ship Interiors Expo

More than 2,850 attendees attended the inaugural Cruise Expo to check out the growing needs for new, innovative products for new cruise ship builds and even more so the refurbishment of existing cruise ships.

“This event is something that we’ve needed,” says Antonio di Nenno, Lead Architect, MSC Cruises. “The market is changing and for the interiors industry, there’s nothing like this!”

Of course, trade shows in our industry are always full of the latest trends, and this show in Miami didn’t disappoint! We learned that 20 to 30 million people travel on cruises every year, a stat that’s grown 6% in the last few years.

FrameWorks Miami’s colorful stand

Like we’ve learned in digital printing, cruises are becoming more and more customized, rather than the “one-size-fits-all” approach. Themes like music, food, fitness and sports are really fine-tuning the cruising experience. And that translates to the need for more and more customized décor, graphics and signage, which is where wide-format PSPs can find some amazing opportunities.

LexJet customer FrameWorks Miami, which specializes in fine art printing and framing wanted to make a splash — almost literally — with their Fish Market & Fruit Stand exhibit during the Expo. We partnered with them to used ChromaLuxe metal panels in a super creative way. Using dye-sub technology, FrameWorks Miami created whimsical samples with fish and fruit prints that were cut to various shapes.

“From sardines, snapper, mahi to any type of fruit you can imagine, they had it,” says LexJet sales rep, Vince Bejar. “They even printed their own butcher paper to wrap up the samples for their potentials clients to take back with them to show off their state-of-the-art digital printing solutions. The attention to detail shown in their booth design & execution was seriously outstanding, especially since they created nearly everything in-house.”

We’re excited to see where cruise ship decor takes us in the near future. Printers looking to branch out into decor printing — like wallcoverings and wall art, such as canvas wraps — will find a ton of opportunities when working with this sector. Give us a call at 800-453-9538 for more ideas.