We just got a nice note from renowned rock n’ roll artist Bill Stidham, who is quite pleased with his Canon iPF8300 and Sunset Select Matte Canvas purchases from LexJet.

“I’ve never been a real technical person and I was a little scared of it, but now I’m much more flexible and can do some art publishing I wasn’t able to do before, plus I’ve saved a lot of money. It’s changed everything dynamically. I set up the printer, I get the size right and just print,” says Stidham, who is based in Austin, Texas. “The reproduction is unreal. After seeing all the inconsistency I was putting up with for years, I’m able to give my customer a higher-quality product. The simplicity and integrity of the machine and the final product the machine produces is shocking… Shockingly simple and dramatic.”

“Dramatic” also describes Stidham’s art. His signature collection is the Sacred Heart series, which brings iconic artists to life through Stidham’s watercolor medium. “These are people who have shifted the planet with their God-given gifts,” explains Stidham. “It also asks the question, ‘What are you doing with your sacred heart, your gifts?’ We all have different ones, and right now this is mine.”

Stidhan uses a high-end camera and professional lights to capture the original and takes a minimalist approach to reproduction. As he puts it, “All I really do is crop it. What you see is what you get and that’s the way I stay true to the integrity of the original piece.”

Many thanks to Bill for taking time to talk to us, and for recognizing our outstanding customer specialist team as a whole and his personal rep, Rob Finkel, for their hard work in the email he sent us, reproduced below…

My name is Bill Stidham, and I recently purchased a Canon iPF8300 from your company. My sales rep is Rob Finkel. I don’t know where to start… This has truly been the best purchase experience of my life, and I thought it was important to let someone in upper management at LexJet know!

Before I became a full time artist, I had a 20-year career as a sales rep. I know all about the ins and outs of what it takes to be a good one… Primarily, caring about your client. Rob was incredibly astute and knowledgeable about his products. He was incredibly informative and on the spot in giving me all the info I needed to make a decision, a no brainer as it turned out. I love my printer.

But, that was just the beginning. He made sure, under difficult circumstances, that I got my printer in a timely manner.

I am not the most technical guy. Frankly, I was damn frightened by the whole process of setting up this piece of equipment, downloading all the files, learning Photoshop, printing, stretching, etc. Your team, including Michael Clementi, was so helpful that the daunting task became a revelation in what I was capable of doing. I can’t believe what I am producing.

Plus, every time I call someone at LexJet, all I get is courteous, knowledgeable support. It’s unbelievable. I didn’t know this level of service existed any more… But it does! 

Rob continues to call and check in. Another pleasant surprise. I look forward to doing business with LexJet for a long time.

I just thought someone should give Rob a big pat on the back for doing one hell of a job. Plus, I want to acknowledge all the other good folks I have worked with over the past two months. Thank you again for creating an atmosphere where this is possible!

Bill Stidham
Artist
Austin, Texas