Free Book on Winning the Company Culture War

Book about corporate cultureAlmost every business owner I’ve talked to over the years mentions customer service as one of the most important attributes, if not the most important attribute, of a successful company. After digging around a bit to find out what that really means in practical terms, it usually boils down to company culture.

If you receive poor customer service, it most always reveals something deeper: a flaw in that company’s culture that hinders employees from going the extra mile for the customer. There’s a lot of it about these days, but each business has the ability to mold its culture so that everybody wins.

Everybody Wins happens to be the title of the free book you can have delivered to you when you click here and fill out a simple form. It’s a compilation of thoughts from LexJet employees, customers and business partners about the elements that contribute to a culture in which Everybody Wins. Its goal is to find those winning elements and spark ideas about how to build a strong cultural foundation that starts inside and is reflected outside to everyone with whom we come in contact.

For instance, a common refrain in the personal stories found in Everybody Wins is empowerment, where each employee is allowed to go beyond simply doing a “job” and function as an entrepreneur. Solid training and then unparalleled mutual support, in which each team member treats the other as a customer, are key contributors to individual entrepreneurial empowerment.

This is but one of many nuggets you’re sure to come away with after reading through Everybody Wins. As always, we want to hear from you about steps you’ve taken to improve your company’s culture, and ultimately your company’s overall success.

Passion is Everything: A Refresher on what Makes Work Play

Passion: A strong fondness, enthusiasm or desire for anything.

How to make work funHow do you feel when you wake up in the morning? Do you look forward to the day ahead? Are you energized and optimistic about what the day holds? Do you love what you’re doing as your career? These are not casual questions. In fact, these questions are fundamental not only to your professional success, but to your happiness with your life in general.

Passion is a very powerful thing. It acts as a fuel for our human creativity, confidence, personal magnetism and ability to perform at the highest possible level. From a career perspective, passion transforms a job into a calling.

Work becomes play… Instead of having to spur yourself into action, you’ll have to pull in the reins to keep from charging forward. Imagine all of this comes from a simple decision to do what we love and love what we do.

Many of us have heard the following quote: “Choose a job you love, and you will never have to work a day in your life.”

Sounds great, doesn’t it? Who wouldn’t want to never work again? I’d like to share a little secret I’ve discovered. Passion can fuel happiness, but happiness is a state of mind. It’s up to each of us to decide whether or not to be happy and to renew that decision on an ongoing basis. Here are some tips to help you grow your passion and change your career for the better.

Become a fountain of ideas: How can you improve what you do on a daily basis? What do you see in your customer’s business that could be enhanced or improved with your help and support? Ask questions and drive innovation within your organization. Be the change you desire.

Focus on accomplishment: Getting things done is a great way to build our positive self-image and thus a passion for accomplishment. Set ambitious goals, cross them off the list as you achieve them and watch your enthusiasm explode. A mentor once told me that if you want to improve your self esteem, try doing something esteem-able.

Keep it fun and fresh: Boredom is not someone else’s responsibility. Constantly look for ways to keep your job (and your life) fresh and new. Try new things. Don’t fear failure. Be daring and take the leap. Envision how you’ll feel when you succeed.

Commit, commit, commit: Committing to something isn’t a one-and-done thing. Commitment by its very definition requires ongoing renewal. Don’t let yourself drift into negative thinking. Don’t start taking the easier, softer way. Avoid taking shortcuts. Remember to enjoy the journey while traveling to the destination. Commit yourself to continuous improvement and don’t let anything or anyone curb your passion.

Another important lesson I’ve learned is that passion is a marathon, not a sprint. It can be easy to get distracted by the ups and downs of work and life. Sometimes you’ll be exhilarated; other times you’ll have to press on through the pain. Stay the course because the rewards are worth it.

Be fond of your career opportunity. Bring enthusiasm to your job and your life, and desire happiness in your life above all else. It’s your life and your choice. Choose passion.

Until next time…

LexJet Looking for a Customer Service Oriented Network Administrator

Find a job at LexJet network administratorLexJet’s primary goal is to enhance the experience of each of its customers and is looking for a network administrator who will gear their expertise toward fulfilling this mission. Recognized as one of the best places to work in Florida, LexJet is equally dedicated to enhancing each employee’s experience.

To find out more about how you can be part of an award-winning, fast-paced and fun environment on the cutting edge of technology integration and development in Sarasota, Fla., click here.