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Posted on by Regan Dickinson Posted in Case Studies & Profiles
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LexJet Moves up in the Ranks of the Best Companies To Work For In Florida

LexJet Named one of the Best Places to Work

For the fifth year in a row, LexJet has been named one of the Best Companies To Work For In Florida by Florida Trend magazine, moving up from 13th to 10th in the midsized company rankings from last year.

“Our Best Companies coverage this year is simple and direct: We went to the employees of the Best Companies To Work For and asked them to tell us what they like most about working where they work,” says Mark Howard, executive editor. “The responses are illuminating. Some of them highlight innovative perks, benefits and incentives, while others reveal how these top companies communicate effectively with their employees and empower every worker to make decisions. We hope these ideas are instructive for other companies that are looking to create a Best Companies-type workplace.”

The Best Companies To Work For In Florida program was created by Florida Trend and Best Companies Group and is endorsed by the HR Florida State Council.

As you can see in the image accompanying this post, LexJet and veteran customer specialist Jaimie Mask were featured in the opening spread (you can click on the image for a larger version, by the way). The recognition illustrates LexJet’s top priorities, which are to enhance both the customer and the employee experience.

“Great customer service doesn’t happen just because you want it to happen,” says Art Lambert, who founded LexJet with Ron Simkins in 1994. “You absolutely have to focus on making sure each employee is not only happy, but that they have the opportunity to be entrepreneurial, along with the support they need to do so.”

To participate, companies or government entities had to employ at least 15 workers in Florida and have been in operation at least one year. Companies that chose to participate underwent an evaluation of their workplace policies, practices, philosophy, systems and demographics.

The process also included a survey to measure employee satisfaction. The combined scores determined the top companies and the final ranking. Best Companies Group managed the registration, survey and analysis and determined the final rankings.

“A happier staff is one that is engaged with the company, its products, and its objectives,” says Florida Trend Publisher Andy Corty. “Those are the type of employees who carry the message out to clients and help the company grow. It’s our pleasure to recognize those great companies and encourage others to join them in building Florida’s competitive advantage.”

For a list of the 100 Best Companies To Work For In Florida, go to www.FloridaTrend.com/BestCompanies.

Posted on by Regan Dickinson Posted in News & Trends
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LexJet Ranks as one of the Best Companies to Work for in Florida

Best companies to work forCustomer satisfaction is directly related to the employee experience. Employees who are empowered and enjoy what they do are far more likely to provide excellent customer service. This philosophy has been the foundation of LexJet’s success and growth over the years and was recognized in Florida Trend magazine’s annual Best Companies to Work for in Florida.

LexJet was ranked 13th among mid-sized companies, which is LexJet’s highest ranking in the past four years and makes LexJet the highest ranked mid-sized company in the Sarasota area.

“What this year’s ranking tells us is that we continue to improve on our dual objectives of enhancing the employee experience and creating the best customer experience in the industry,” says Art Lambert, LexJet founder and CEO. “You can’t have one without the other, and we believe that great customer service starts with creating an amazing workplace – one that’s fun, enriching and entrepreneurial.”

The Best Companies to Work for in Florida program was created by Florida Trend and Best Companies Group and is endorsed by the HR Florida State Council. To be considered for participation, companies or government entities had to employ at least 15 workers in Florida and have been in operation at least one year.

Companies that chose to participate underwent an evaluation of their workplace policies, practices, philosophy, systems and demographics. The process also included a survey to measure employee satisfaction. The combined scores determined the top companies and the final ranking. Best Companies Group managed the registration, survey and analysis and determined the final rankings.

“One thing that distinguishes best companies everywhere is their ability to hire effectively. So for our coverage this year we focused on how Florida’s Best Companies go about identifying and choosing their workers,” says Mark Howard, executive editor. “Hard skills are clearly important, but the companies we talked to generally put a lot of emphasis on other things as well — how well a worker will fit into the company’s culture, for example. And in deciding whether to hire someone, they frequently involve as many of their current employees as possible.”

For a list of the 100 Best Companies to Work for in Florida, go to www.FloridaTrend.com/BestCompanies.

Posted on by Regan Dickinson Posted in News & Trends
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LexJet Recognized for Enhancing the Employee Experience

Better customer service through enhancing the employee experienceA key ingredient in LexJet’s customer service philosophy is enhancing the employee experience; happy employees mean happy customers. LexJet’s ongoing efforts to do so were recently recognized by Florida Trend magazine’s Best Companies To Work For in Florida.

LexJet has appeared in the list each of the three years Florida Trend has been ranking the Best Companies to Work For in Florida. This year, LexJet was 26th in the medium company category and first among Sarasota’s medium-sized companies.

“Our goal is to develop smart, passionate and empowered employees. This is the key to delivering a great customer experience,” explains Art Lambert, LexJet’s CEO. “We are creating smaller, customer-focused squads within LexJet with a common customer-oriented purpose, as well as to facilitate better communication, reinforce relationships and help each other develop professionally.”

Companies that participated in the Best Companies To Work For in Florida process went through a two-part survey. The first part was an evaluation of each company’s workplace policies, practices, philosophy, systems and demographics. The second part was an employee survey to gauge employee satisfaction. The combined scores determined the top companies and final rankings.

“We highlight companies that take sophisticated, enlightened approaches to training, communicate the company’s values clearly, and listen to employees as they try to improve the workplace and make the company more productive,” says Mark Howard, executive editor of Florida Trend.

The move to LexJet’s new headquarters in Sarasota earlier this year was also an important factor in enhancing the employee experience. The new offices were designed to make it easier and more enjoyable for LexJet employees to pursue the company’s goal of providing the best customer experience in the industry.

“I like the fact that we have a no-walls policy and I can call on anyone for anything that I need. I also love that I can learn about any aspect of the business I’m curious about. I’ve never worked for a company that empowers their people as much as we do, and I am certainly glad to be a part of it. The best years for LexJet are still to come and I’m looking forward to being an asset to the team,” remarked one LexJet employee in a recent anonymous survey.

The rankings appear in the August issue of Florida Trend and on FloridaTrend.com. To be considered for participation, companies or government entities had to employ at least 15 workers in Florida and be at least a year old. For a complete list, go to www.floridatrend.com/best_companies.asp.