LexJet Acquires On a Roll Color Imaging

LexJet acquires On a Roll Color ImagingOn a Roll Color Imaging customers now have access to LexJet’s extensive and varied digital imaging product line following LexJet’s acquisition of the Orange, Calif.-based company earlier this month.

“We were able to move over to LexJet’s Sunset Select Matte Canvas from On a Roll’s canvas and there were no problems with the switch; we’re very happy with LexJet,” says Lou Fiore of Speedway Custom Photo Lab in Daytona Beach, Fla. “We also get a high level of service and support from LexJet, plus product delivery we can count on. LexJet tells me when I’m going to get my products and I get them the day they were promised, and it’s usually the next day.”

All shipping, product and customer logistics have been transitioned to LexJet and built into its technology infrastructure to ensure no interruption in service to On a Roll Color Imaging customers, who, like all LexJet customers, can expect the following:

  • Personal support: LexJet customers always speak with a person who can help them between the hours of 8 a.m. and 8 p.m. ET. Moreover, customers who call in will not be on hold for more than ten seconds or have to navigate through frustrating and seemingly infinite phone trees
  • Products plus: LexJet customers have access to thousands of products that address the entire inkjet-printing workflow and are designed to build their business, all with unlimited and free technical and product support from personally-assigned customer specialists
  • Nationwide shipping: LexJet customers receive products quickly from its nationwide delivery network at a flat rate of $9.99 for every order, every time, no matter how large the order

“Our number-one priority – whether it’s bringing On a Roll Color Imaging’s customers on board, working with a new customer or an existing customer – is to ensure the best possible experience for each customer,” says Pete Petersen, LexJet CIO. “An integral component of that is our continual investment in technology systems so that it’s as easy as possible for our customers to get what they need. With fewer hassles and unwanted surprises in the process, they can focus on developing their core business.”

For more information about LexJet products, customer service and support and its Nationwide Delivery Network, go to www.lexjet.com or call 800-453-9538.

$9.99 Flat Rate Shipping for Everyone, Every Time, All the Time from LexJet

Inexpensive flat rate shipping on large format printing productsLexJet’s is now providing a flat shipping rate of $9.99 for all of its customers in the United States, including Alaska and Hawaii, and Canada. That rate includes UPS Ground, FedEx Ground, standard LTL and standard courier shipments. For customers in Alaska, Hawaii and Canada, the $9.99 flat rate is only available for phone orders. The new shipping policy is effective immediately.

“After discussing shipping with our customer specialists over the past week, it was obvious that we needed to meet our customers’ demand for a simple, consistent and inexpensive shipping policy,” said John Lane, LexJet vice president. “When you’re trying to get print orders out the door, the last thing you want to deal with is shipping and the costs associated with it.”

No matter how large the order the $9.99 flat rate will apply, and printer shipments from LexJet are still free. Orders will continue to go out the same day and arrive quickly from one of LexJet’s 15 nationwide distribution centers.

LexJet recently added five distribution centers to its nationwide Delivery Network in July, providing one-day ground delivery to 90 percent of the lower 48 states and 98 of the top 100 major metropolitan areas.

LexJet’s $9.99 flat shipping rate, its expanded distribution network and recent upgrades to its logistics network have all been implemented to make doing business with LexJet easier and free up time for crucial day-to-day service and support. LexJet customer specialists provide free and unlimited product and technical support as well as valuable consultation to help customers streamline their processes and build their business.

Contact a customer specialist today at 800-453-9538 with any questions about the new shipping policy, to order and take advantage of the $9.99 flat shipping rate, or if you need help with anything. Also, click here for a list of distribution centers, their locations, cut-off times and coverage areas.