LexJet Acquires On a Roll Color Imaging

LexJet acquires On a Roll Color ImagingOn a Roll Color Imaging customers now have access to LexJet’s extensive and varied digital imaging product line following LexJet’s acquisition of the Orange, Calif.-based company earlier this month.

“We were able to move over to LexJet’s Sunset Select Matte Canvas from On a Roll’s canvas and there were no problems with the switch; we’re very happy with LexJet,” says Lou Fiore of Speedway Custom Photo Lab in Daytona Beach, Fla. “We also get a high level of service and support from LexJet, plus product delivery we can count on. LexJet tells me when I’m going to get my products and I get them the day they were promised, and it’s usually the next day.”

All shipping, product and customer logistics have been transitioned to LexJet and built into its technology infrastructure to ensure no interruption in service to On a Roll Color Imaging customers, who, like all LexJet customers, can expect the following:

  • Personal support: LexJet customers always speak with a person who can help them between the hours of 8 a.m. and 8 p.m. ET. Moreover, customers who call in will not be on hold for more than ten seconds or have to navigate through frustrating and seemingly infinite phone trees
  • Products plus: LexJet customers have access to thousands of products that address the entire inkjet-printing workflow and are designed to build their business, all with unlimited and free technical and product support from personally-assigned customer specialists
  • Nationwide shipping: LexJet customers receive products quickly from its nationwide delivery network at a flat rate of $9.99 for every order, every time, no matter how large the order

“Our number-one priority – whether it’s bringing On a Roll Color Imaging’s customers on board, working with a new customer or an existing customer – is to ensure the best possible experience for each customer,” says Pete Petersen, LexJet CIO. “An integral component of that is our continual investment in technology systems so that it’s as easy as possible for our customers to get what they need. With fewer hassles and unwanted surprises in the process, they can focus on developing their core business.”

For more information about LexJet products, customer service and support and its Nationwide Delivery Network, go to www.lexjet.com or call 800-453-9538.

Best of Both Worlds: New Sunset Photo Paper Combines Fibre and Cotton Rag

Fine art printing on a fibre based cotton ragLexJet has just introduced Sunset Fibre Rag 335g as an answer to the call from photographers and fine art reproduction companies looking for the high-end air-dried look and feel on a 100 percent cotton rag base.

“This paper has a great Dmax, the color gamut is pretty amazing and the surface is nice,” says Jon Scott, owner of JS Graphics Inc., a fine art reproduction company based in Chicago. “It also comes in various sheet and roll sizes, which is great, because it gives us more flexibility in our printing. I also like working with LexJet because the pricing is fair, I like the products and I can get what I need tomorrow. I love that. We can’t afford to keep everything on the shelf, so we basically order on-demand when we need it.”

Sunset Fibre Rag is available in 8.5″ x 11″, 13″ x 19″ and 17″ x 22″ sheets and 17″ x 50′, 24″ x 50′, 36″ x 50′, 44″ x 50′ and 60″ x 50′ rolls. It has a subtle gloss finish with a very subtle textured surface with no optical brighteners, though it has a very bright neutral white point.

“Like all of our Sunset fine art and fine photo inkjet papers, this latest addition was developed to maximize the latest ink and printer technology from Canon, Epson and HP,” says LexJet product manager Alex Ried. “Sunset Fibre Rag builds on the Sunset Fibre line, applying the inkjet technology used in that line to a cotton rag base; that’s the secret sauce that makes this paper an excellent addition to anyone’s arsenal of inkjet printable materials.”

Sunset Fibre Rag 335g, like all LexJet and Sunset products, comes with a 30-Day Money-Back Guarantee, as well as $9.99 flat-rate shipping from LexJet’s nationwide network of distribution centers for quick, economical and hassle-free product delivery.

For more information, and to order, contact a LexJet customer specialist at 800-453-9538.

LexJet Expands Avenues for Government Agencies to Procure Inkjet Plotter Products

Public sector agencies and government authorized contractors that use wide format inkjet plotters, supplies and media can now access LexJet products through GSA Schedule 70 and Solutions for Enterprise-Wide Procurement (SEWP) Government Wide Acquisition Contracts (GWACs).

LexJet, a small business based in Sarasota, Fla., can be accessed directly through GSA Schedule 70 contract number GS-35F-0129Y. LexJet can also be accessed on GSA Schedule 70 through Triad Technology Partners, a woman-owned small business, at contract number GS-35F-0298W.

Wide format inkjet plotter products for government, public sector agencies and government contractors
Rohmann Services Inc., a contractor at the U.S. Air Force Academy, produced this shield for one of the Academy's squadrons on Photo Tex from LexJet. Photo courtesy Lt. Col. James Cunningham

For users of SEWP, LexJet supplies and consumables are available on Four Point Technology’s SEWP IV Contract NNG07DA16B. Four Points Technology is a Service-Disabled Veteran Owned Small Business (SDVOSB).

“First and foremost, I couldn’t be happier with LexJet’s customer service. Our account specialist, Patrick Callaway, is the bomb, and if he’s not available there’s always someone right on the spot to help us out,” says Mark Watkins, Graphic Lead at Rohmann Services Inc., a contractor at the U.S. Air Force Academy in Colorado Springs. “LexJet goes above and beyond, researching products, printers and inks, even if they’re not related to what we’re going to order from LexJet; it’s like having our own technical expert.”

Public sector agencies can also procure LexJet products with GSA pricing by calling LexJet directly at 800-453-9538 or by visiting the website at www.lexjet.com. LexJet has been serving both private and public sector organizations since 1994 as one of the trailblazers in the wide format inkjet printing market.

“We’re working on providing public sector agencies with as many options as possible so they can choose the procurement method that works best for them,” says Jason Metnick, LexJet vice president. “Our goal is to provide government agencies with the best customer service experience they’ve ever had and to make everything they do related to printing as easy and hassle-free as possible.”

In order to meet the goals stated by Metnick, LexJet has developed a nationwide network of distribution centers, backed by a state-of-the-art logistics system, to make shipping quick and painless. Moreover, each public agency account is supported by a personally-assigned account specialist who provides free and unlimited product and technical support.

LexJet carries an extensive line of wide format printers and inks from Canon, Epson and HP, as well as its own line of inkjet media developed for almost every application imaginable, including posters, signs, banners, exhibits, maps, official photo prints, wallcoverings, window graphics, backlits, laser printer applications, and more.

Government agencies looking for sustainable alternatives can take part in LexJet’s inkjet cartridge and banner recycling programs and choose from a wide range of recyclable materials and papers made from wood products grown in sustainable forests.

For more information about LexJet programs, products and services for public sector agencies, GSA Schedule 70 and SEWP GWACs, or if you just need help, email gsa@lexjet.com, go to www.lexjet.com/government.aspx, or call a LexJet account specialist at 800-453-9538. And, to find out what others are saying about LexJet, its customer service and products, go to www.resellerratings.com/store/Lexjet.

LexJet Products Available for Government Agencies through GSA Schedule 70

Plotter media, printers and inks through GSA Schedule 70In addition to contacting LexJet directly for GSA pricing, public sector agencies involved in wide format inkjet printing can now procure LexJet’s plotter and wide-format printing supplies and materials through GSA Schedule 70 at www.gsaadvantage.gov.

LexJet, a small business based in Sarasota, Fla., has partnered with Triad Technology Partners, a woman-owned small business. LexJet’s contract number through Triad Technology Partners is GS-35F-0298W.

Public sector print shops can expect the same great customer service that LexJet provides to the various imaging markets it serves. LexJet customers receive hands-on, personal service from highly trained customer specialists who are dedicated to finding the best products at the best price for the project at hand. LexJet products are also easily ordered online, 24/7, through lexjet.com where product delivery is always provided at a flat rate of $9.99.

“The service at LexJet has always been great. Our rep really takes care of us and LexJet has always been reliable. They have provided fast response and have always helped us meet our deadlines,” says Wendell McPeters of the Department of Energy.

In addition to carrying top brands – including Canon, Epson and HPLexJet’s own line of plotter media has been developed for a variety of applications, including laminated training graphics, posters, signs, banners, event signage, museum exhibits, wayfinding signage, maps, emergency and planning graphics, target range posters, official photographic prints, wallcoverings, murals, canvas reproductions, and more.

LexJet also provides its customers with sustainable products and programs, including: A comprehensive inkjet cartridge recycling program for any printer wider than 17 inches, a banner recycling program, a wide range of recyclable materials from which to choose and papers made from wood products grown in sustainable forests.

“One of the most important things we’ve found through working with public sector agencies is product availability and shipping. Procuring products through normal channels can be a real hassle, but with our 15 nationwide distribution centers and state-of-the-art tracking network, we get the products print shops need into their hands on time with ongoing personal support,” says Patrick Callaway, LexJet’s government sales specialist. “Plus, we’ve been able to help government print shops find fast-drying, economical print materials they didn’t know were available to them.”

For more information about LexJet’s program for government agencies and its GSA Schedule 70 through Triad Technology Partners, email gsa@lexjet.com or go to www.lexjet.com/government.aspx. To speak with a customer specialist, call 800-453-9538. 

High Five: LexJet’s Phoenix Distribution Center Now Shipping

Inkjet product shipment from PhoenixLexJet opened the fifth of five new distribution centers yesterday in Phoenix, bringing one-day ground delivery coverage to 90 percent of the lower 48 states and 98 of the top 100 major metropolitan areas. LexJet customers can receive same-day delivery within 30 to 50 miles of each distribution center, and pick up products at each location.

The Phoenix distribution center is located at:

4625 N. 45th Avenue
Phoenix, AZ 85031

You can pick up LexJet products at the distribution center until 5 p.m., Monday through Friday, and receive same-day delivery if you order before noon. Check with a LexJet customer specialist at 800-453-9538 about specific product availability and to find out if you fall within the same-day and one-day coverage areas.

LexJet’s other distribution centers are located in Albany, N.Y.; Birmingham; Charlotte; Cincinnati; Dallas; Denver; Jacksonville, Fla.; Los Angeles; Kansas City; Milwaukee; Minneapolis; Portland, Ore.; Reno; and Wilmington, Del. LexJet also ships OEM products from 30 warehouses across the U.S.

For more information about the Phoenix distribution center, LexJet’s state-of-the-art logistics network and Nationwide Delivery System, call 800-453-9538.

LexJet’s Kansas City and Portland Distribution Centers Now Open

Delivery of large format inkjet productsYou can now receive same-day delivery of LexJet products in a 50-mile radius of Kansas City and Portland, Ore., with expanded one-day distribution in the Pacific Northwest, the Midwest and beyond. LexJet’s Kansas City and Portland distribution centers are the third and fourth of five new distribution centers to open this month, with the Phoenix distribution center slated to open this week.

LexJet now provides same-day delivery to most Zip codes within 50 miles of the Kansas City and Portland distribution centers, as well as product pickup, which are located at:

6920 Executive Drive
Kansas City, MO 64120

10603 North Lombard Street
Portland, OR 97203

You can pick up your products at the Kansas City and Portland distribution centers until 4 p.m., Monday through Friday, and receive same-day delivery if you order before noon local time. Check with a LexJet customer specialist at 800-453-9538 about specific product availability and to find out if you fall within the same-day and one-day coverage areas.

With the addition of all five new distribution centers, LexJet will be able to deliver products one-day to 90 percent of the contiguous U.S. LexJet’s other distribution centers are located in Albany, N.Y.; Birmingham; Charlotte; Cincinnati; Dallas; Denver; Jacksonville, Fla.; Los Angeles; Milwaukee; Minneapolis; Reno; and Wilmington, Del. LexJet also ships OEM products from 30 warehouses across the U.S.

For more information about the new distribution centers, LexJet’s state-of-the-art logistics network and Nationwide Delivery System, call 800-453-9538. Every time you call during regular business hours (Monday through Friday, 8 a.m. to 8 p.m. ET), someone will answer your call within ten seconds and you’ll talk to a real person who can help.