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Posted on by Regan Dickinson Posted in News & Trends
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LexJet Acquires On a Roll Color Imaging

LexJet acquires On a Roll Color ImagingOn a Roll Color Imaging customers now have access to LexJet’s extensive and varied digital imaging product line following LexJet’s acquisition of the Orange, Calif.-based company earlier this month.

“We were able to move over to LexJet’s Sunset Select Matte Canvas from On a Roll’s canvas and there were no problems with the switch; we’re very happy with LexJet,” says Lou Fiore of Speedway Custom Photo Lab in Daytona Beach, Fla. “We also get a high level of service and support from LexJet, plus product delivery we can count on. LexJet tells me when I’m going to get my products and I get them the day they were promised, and it’s usually the next day.”

All shipping, product and customer logistics have been transitioned to LexJet and built into its technology infrastructure to ensure no interruption in service to On a Roll Color Imaging customers, who, like all LexJet customers, can expect the following:

  • Personal support: LexJet customers always speak with a person who can help them between the hours of 8 a.m. and 8 p.m. ET. Moreover, customers who call in will not be on hold for more than ten seconds or have to navigate through frustrating and seemingly infinite phone trees
  • Products plus: LexJet customers have access to thousands of products that address the entire inkjet-printing workflow and are designed to build their business, all with unlimited and free technical and product support from personally-assigned customer specialists
  • Nationwide shipping: LexJet customers receive products quickly from its nationwide delivery network at a flat rate of $9.99 for every order, every time, no matter how large the order

“Our number-one priority – whether it’s bringing On a Roll Color Imaging’s customers on board, working with a new customer or an existing customer – is to ensure the best possible experience for each customer,” says Pete Petersen, LexJet CIO. “An integral component of that is our continual investment in technology systems so that it’s as easy as possible for our customers to get what they need. With fewer hassles and unwanted surprises in the process, they can focus on developing their core business.”

For more information about LexJet products, customer service and support and its Nationwide Delivery Network, go to www.lexjet.com or call 800-453-9538.

Posted on by Regan Dickinson Posted in Case Studies & Profiles, Marketing & Sales
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Inkjet Printed Trading Card Sports Posters and How Shipping Makes a Difference

Printing sports postersJack Deere, owner of Three Oaks Photography in Wake Forest, N.C., is always on the lookout for new and unique products for his photography studio. One source of inspiration is the LexJet Blog, where others share their experiences and ideas.

“In addition to the great service I’m getting from LexJet, I appreciate the other things LexJet does with tools like the blog. It helps a lot, because I get great ideas from it, like the growth chart printed on Photo Tex,” says Deere. “In fact, we’re testing Photo Tex for different things, like appliqués on windows, wall murals and anything else we can find to do with it; it’s a great material to work with.”

Deere says the studio has been printing its own work for years, and one of the keys to doing it successfully is the confidence he has that he’ll not only get the support he needs, but more importantly that he’ll consistently get the products he needs on time and just in time.

“As a small business, cash flow is king. When an ink cartridge costs more than $100 a pop, even for the small ones, I don’t have to buy one until I absolutely need it. LexJet products get here within one day. I just had an order that arrived from two different distribution points, but they got here at the same time this morning at 10 a.m.,” explains Deere. “LexJet has never missed that deadline so I can order with one day’s notice, and we get quick shipping for that flat rate of $9.99. That’s what I really appreciate – the depth and breadth of how LexJet’s distribution is set up. Sometimes I’ve ordered at 3 in the afternoon and it’s here at 10 the next morning. Hello? That’s why I’m a customer for life; LexJet has saved my bacon every time. And, when I call the 800 number, the phone system is routed so I get my personal rep. I call and I don’t get a voice system, I get, ‘Hey Jack, what’s up?'”

Deere adds that product suggestions from his customer specialist, Michael Clementi, are another plus. One of those suggestions helped lead to a successful product launch that local high schools have embraced called Trading Card Sports Posters.

Deere prints the posters on LexJet TOUGHcoat AquaVinyl PSA (the product Clementi suggested) and applies them to Coroplast. The posters are durable enough to withstand inclement (pun intended) weather when they’re hung up around outdoor venues, like the high school football stadium.

“We only photograph seniors for the posters. We shoot an action shot of them, which I turn into a charcoal pencil drawing in the background, and then add a head shot and a photo of them with the seniors on the team,” explains Deere. “They’re typically used for senior nights at the sports banquets and it’s a gift to the senior from the booster club. Once schools see the posters I get calls from the booster clubs, so I’m in about seven high schools now. We also frame some of them, and when we do that we use LexJet TOUGHcoat Water-Resistant Self Adhesive Polypropylene.”

Posted on by Regan Dickinson Posted in Technology & Products
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Best of Both Worlds: New Sunset Photo Paper Combines Fibre and Cotton Rag

Fine art printing on a fibre based cotton ragLexJet has just introduced Sunset Fibre Rag 335g as an answer to the call from photographers and fine art reproduction companies looking for the high-end air-dried look and feel on a 100 percent cotton rag base.

“This paper has a great Dmax, the color gamut is pretty amazing and the surface is nice,” says Jon Scott, owner of JS Graphics Inc., a fine art reproduction company based in Chicago. “It also comes in various sheet and roll sizes, which is great, because it gives us more flexibility in our printing. I also like working with LexJet because the pricing is fair, I like the products and I can get what I need tomorrow. I love that. We can’t afford to keep everything on the shelf, so we basically order on-demand when we need it.”

Sunset Fibre Rag is available in 8.5″ x 11″, 13″ x 19″ and 17″ x 22″ sheets and 17″ x 50′, 24″ x 50′, 36″ x 50′, 44″ x 50′ and 60″ x 50′ rolls. It has a subtle gloss finish with a very subtle textured surface with no optical brighteners, though it has a very bright neutral white point.

“Like all of our Sunset fine art and fine photo inkjet papers, this latest addition was developed to maximize the latest ink and printer technology from Canon, Epson and HP,” says LexJet product manager Alex Ried. “Sunset Fibre Rag builds on the Sunset Fibre line, applying the inkjet technology used in that line to a cotton rag base; that’s the secret sauce that makes this paper an excellent addition to anyone’s arsenal of inkjet printable materials.”

Sunset Fibre Rag 335g, like all LexJet and Sunset products, comes with a 30-Day Money-Back Guarantee, as well as $9.99 flat-rate shipping from LexJet’s nationwide network of distribution centers for quick, economical and hassle-free product delivery.

For more information, and to order, contact a LexJet customer specialist at 800-453-9538.

Posted on by Regan Dickinson Posted in News & Trends, Technology & Products
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LexJet Expands Avenues for Government Agencies to Procure Inkjet Plotter Products

Public sector agencies and government authorized contractors that use wide format inkjet plotters, supplies and media can now access LexJet products through GSA Schedule 70 and Solutions for Enterprise-Wide Procurement (SEWP) Government Wide Acquisition Contracts (GWACs).

LexJet, a small business based in Sarasota, Fla., can be accessed directly through GSA Schedule 70 contract number GS-35F-0129Y. LexJet can also be accessed on GSA Schedule 70 through Triad Technology Partners, a woman-owned small business, at contract number GS-35F-0298W.

Wide format inkjet plotter products for government, public sector agencies and government contractors
Rohmann Services Inc., a contractor at the U.S. Air Force Academy, produced this shield for one of the Academy's squadrons on Photo Tex from LexJet. Photo courtesy Lt. Col. James Cunningham

For users of SEWP, LexJet supplies and consumables are available on Four Point Technology’s SEWP IV Contract NNG07DA16B. Four Points Technology is a Service-Disabled Veteran Owned Small Business (SDVOSB).

“First and foremost, I couldn’t be happier with LexJet’s customer service. Our account specialist, Patrick Callaway, is the bomb, and if he’s not available there’s always someone right on the spot to help us out,” says Mark Watkins, Graphic Lead at Rohmann Services Inc., a contractor at the U.S. Air Force Academy in Colorado Springs. “LexJet goes above and beyond, researching products, printers and inks, even if they’re not related to what we’re going to order from LexJet; it’s like having our own technical expert.”

Public sector agencies can also procure LexJet products with GSA pricing by calling LexJet directly at 800-453-9538 or by visiting the website at www.lexjet.com. LexJet has been serving both private and public sector organizations since 1994 as one of the trailblazers in the wide format inkjet printing market.

“We’re working on providing public sector agencies with as many options as possible so they can choose the procurement method that works best for them,” says Jason Metnick, LexJet vice president. “Our goal is to provide government agencies with the best customer service experience they’ve ever had and to make everything they do related to printing as easy and hassle-free as possible.”

In order to meet the goals stated by Metnick, LexJet has developed a nationwide network of distribution centers, backed by a state-of-the-art logistics system, to make shipping quick and painless. Moreover, each public agency account is supported by a personally-assigned account specialist who provides free and unlimited product and technical support.

LexJet carries an extensive line of wide format printers and inks from Canon, Epson and HP, as well as its own line of inkjet media developed for almost every application imaginable, including posters, signs, banners, exhibits, maps, official photo prints, wallcoverings, window graphics, backlits, laser printer applications, and more.

Government agencies looking for sustainable alternatives can take part in LexJet’s inkjet cartridge and banner recycling programs and choose from a wide range of recyclable materials and papers made from wood products grown in sustainable forests.

For more information about LexJet programs, products and services for public sector agencies, GSA Schedule 70 and SEWP GWACs, or if you just need help, email gsa@lexjet.com, go to www.lexjet.com/government.aspx, or call a LexJet account specialist at 800-453-9538. And, to find out what others are saying about LexJet, its customer service and products, go to www.resellerratings.com/store/Lexjet.

Posted on by Regan Dickinson Posted in Promotions & Rebates
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More than a Stocking Stuffer: Get an iPad for Christmas

Buy a printer and get an iPad 2

LexJet is at it again, this time with an amazing end-of-year offer: Buy a 42-inch or wider printer before Dec. 30, 2011, and you’ll get an iPad 2. The only catch is that you need to contact a LexJet customer specialist by phone at 800-453-9538 to cash in on this offer.

Qualifying printers at LexJet include: Canon’s iPF8000S 44-inch production printer, iPF8300 44-inch photo printer, iPF8300S 44-inch production printer, iPF9000S 60-inch production printer and the  iPF9100 60-inch photo printer; Epson’s Stylus Pro GS6000 64-inch high-end solvent printer, 11880 64-inch photo printer, 9700 44-inch dual-CMYK printer, 9900 44-inch photo printer, 9890 44-inch photo printer, and; HP’s L26500 61-inch and L28500 104-inch production latex printers, Z3200 44-inch photo printer and Z6200 42-inch and 60-inch photo printers.

As an added bonus, all printer purchases come with free shipping with a $9.99 flat rate on all other orders from LexJet’s nationwide network of distribution centers. Plus, you’ll get free an unlimited product and technical phone support from your customer specialist.

Keith Fabry Inc., Richmond, Va., took advantage of an earlier iPad offer and put its Canon iPF8300 to good use right away. “The prints look great and with the printer’s ability to do edge to edge printing and back trim to the print is a big plus for our workflow,” says operations manager Ricky Shannon. “That machine will mainly be a fine art and photo machine, as well as some high end museum work, and we’ll offer high-end Sunset photo and fine art papers on it. We’ve toyed with this market before, but didn’t have the proper hardware to pull it off. It’s a small investment for what you can re-sell prints. We expect it will pay for itself very soon.”

For more information and to take advantage of this offer, contact a customer specialist at 800-453-9538. Merry Christmas and Happy New Year from your friends at LexJet!

Posted on by Regan Dickinson Posted in Promotions & Rebates
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Get Cash Back on Hahnemuhle FineArt Paper

Get cash back on rolls on inkjet paper for photography and fine artHahnemuhle announced today that it is offering mail-in rebates of up to $50 back on rolls of its Photo Rag, William Turner, FineArt Baryta, Bamboo or any other Hahnemuhle Fine Art paper from now until the end of the year.

Limit eight rolls per location, and order through LexJet to ensure free and unlimited product and technical support and one-day shipping to most of the U.S. at a flat rate of $9.99. The flat rate applies to any order, so if you need ink, banner stands, canvas stretcher kits, other inkjet media, software, or even a printer, go ahead and bundle it up.

The mail-in rebates include…

  • $10 back on 17″ rolls
  • $20 back on 24″ rolls
  • $30 back on 36″ rolls
  • $40 back on 44″ rolls
  • $50 back on 60″ rolls

For more information and to print out rebate forms, go to http://hfapaper.com/, or call a LexJet account specialist at 800-453-9538.