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Posted on by Sean McGettigan Posted in Tips & Tricks
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HP Latex Printers and Onyx X10: Troubleshooting Ink Smudge Issues

Troubleshooting HP latex printersWhen printing to the HP L25500, L26500 and L28500, the heat settings play a crucial role in producing a quality print. While profiles are made to work for all users, different environmental factors can impact how a profile performs. For example, a profile that is made in an environment where there is high humidity may not work the same in a place where there is very low humidity.

If you are experiencing ink smudges on your latex prints, you may need to adjust specific heat settings. The location of the smudging on the print will determine what settings need to be adjusted in the Onyx Media Profile.

In the videos embedded below, learn how to fix the following ink smudging issues by adjusting the Media Profile in Onyx X10:

Posted on by Sean McGettigan Posted in Tips & Tricks
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How to Load and Unload the HP L26500 Take-up Reel

How to load and unload substrates on the HP L26500The HP L26500 requires operators to use a loop shaper when using the take-up reel. When using the take-up reel with flexible substrates like fabric, mesh, or banner, the heavy metal loop shaper should be employed. When using the take-up reel with other substrates, the plastic loop shaper should be used.

In the videos embedded below, learn how to load and unload the L26500’s take-up reel when using the heavy loop shaper. The process for using the light plastic loop shaper is the same as the L25500 and that video can be seen here.

Posted on by Sean McGettigan Posted in Tips & Tricks
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Loading a Substrate on the HP L26500 Latex Printer

How to load media onto HP latex printersWith the HP L26500, there are two main ways that a substrate can be loaded. When loading a typical substrate, the process is similar to other HP wide format inkjet printers and identical to the HP L25500.

However, a new way to load flexible substrates like fabric, mesh, or banner material is to use the media loading accessory that comes with the printer. This accessory makes loading these substrates much easier and helps to reduce misfeeding these materials.

In the videos embedded below, learn how to load a substrate into the L25500 using the traditional method and with the loading accessory. Stay tuned for more videos about the L26500 in the coming weeks…