Louisville Slugger: How Spectra Imaging Built a Thriving and Growing Business

Window graphics for a grocery store chain

Brian and Leslie Rogers started Spectra Imaging in their 500-square-foot garage about seven years ago with a Mac mini and a Canon iPF8000. Since that time, Spectra Imaging has grown exponentially, eventually occupying 6,000 square feet of space in a Louisville, Ky., office building, adding additional employees and ramping up its production capabilities.

Main identification sign for a companyWhile Spectra Imaging’s success is based on the usual ingredients – high-quality output, customer service and finding the right products for production – it’s the intangibles that have helped set the company apart.

First, Spectra Imaging is debt-free. All of its equipment purchases are paid for, alleviating the additional burden that debt payments can have on a company. Second, Spectra Imaging emphasizes a show-and-tell approach to sales.

“The growth of our company is attributed to our drive and determination and just getting out in front of people,” explains Brian Rogers. “You can’t just walk in there, hand them a brochure and tell them that this is what you can do. When our salespeople meet with customers they have a sample case and an iPad. There’s an image on our site of a very large sign on the front of a building for a hardware company, for example, and our salespeople have a smaller version of that exact sign, printed on the same material and applied to the same substrate. That way, they can see how the material works and what it looks like when it’s done. A brochure is not good enough.”

Wall decor graphicsRogers says this is especially effective with Photo Tex PSA Repositionable Fabric from LexJet. Customers can see first-hand how easy it is to work with and how versatile it is in a variety of applications.

Whatever the material used, Spectra Imaging is armed with physical samples and various options for a collaborative, consultative and ultimately productive meeting.

“Customers are looking for something different and unique; they don’t want the same stuff they’ve been getting. LexJet has been instrumental in keeping us updated about new products we can add to our sample case so we can show customers what’s available and what they can do with them,” adds Rogers.

Spectra Imaging can provide just about any imaging product and service to its customers, including graphic design, scanning original artwork, printing and stretching canvas, custom framing and practically any large-format application.

Photo reproduction for interior decorNow armed with two HP 9000 solvent printers, two HP Designjet 5000 aqueous inkjet printers and two Canon iPF8000s, as well as fabrication and finishing capabilities with a CNC router and a laminator, Spectra Imaging is well positioned to make its next move: hiring an additional salesperson and production specialist as well as adding more printer fire power.

Rogers says his favorite materials are the aforementioned Photo Tex PSA Fabric (both Aqueous and Solvent), LexJet Simple Adhesive Vinyl (Semi-Matte and Gloss), LexJet 10 Mil Opaque Display Film, LexJet Production Satin Photo Paper PSA and LexJet Sunset Fine Art, Photo and Canvas media.

“The great thing about Sammi [Spectra Imaging’s LexJet customer specialist Samantha Calabrese] is that she’s familiar with the products we’ve used and is quite helpful about making recommendations and letting us know about new products,” says Rogers. “Even if we’re not buying a product from LexJet, like our HP 9000, Sammi did some research and helped us find other LexJet customers who had one so we could get some feedback from them about the printer before we bought it.”

More than a Sample: LexJet Sales & Applications Guides in the Real World

 

The initial results are in from LexJet customers who picked up the new LexJet Large Format Graphics Sales & Application Guides – one geared toward aqueous printers and the other toward solvent, low-solvent, UV-curable and latex printers (SUV) – and the Guides are performing as designed and beyond expectations.

Sales and application guides for large format inkjet printing“I’m really drooling over this Application Guide. As my rep, Jason Dragash, was describing it over the phone, it pales in comparison to actually seeing it in front of you,” says Les Blevins, owner of Palette Arts, a fine art and photographic reproduction company in Nipomo, Calif. “Just seeing what my options are for media opens up new doors for me, so I’m really excited about it, especially since I got a new Canon iPF8300 from LexJet. It blows my old printers away with the color spectrum. With the six-color printers I was using I would get up against the fence and pretty much stay there because their color gamut was limited. But when you add a true color wheel of red, green and blue, a couple of grays and another black to the mix, I’ve climbed over the fence with the Canon and I’m in pastures I’ve never been in before.”

Blevins says the Application Guide is more than a simple sample book, but a true sales and production tool. It’s simple, in-depth and provides a professional presentation so his clients are given real freedom of choice, he says. Moreover, the key component, at least for Blevins since the majority of his work is art and photo reproduction, is consistency.

“I’ve seen a lot of other sample books and they use different images for each paper. On the other hand, LexJet’s Application Guide uses one image and shows it across all the media offered, which shows me where the color may change and what it will look like across the different media, so that was a really smart move,” explains Blevins. “I can actually hold the Sunset Fibre Satin, for example, look at that image and go forward to the Sunset Velvet Rag and see the real differences between the two. I can see that the Sunset Velvet Rag is actually brighter and more contrasted than the Satin. It allows me to do a direct comparison because I now know as a printer that I’ll see the same differences using the same image on different media. Ultimately, it lets me and my clients gauge what kind of effect we want and choose the paper based on that, which is why I really like the guide.”

The Sales & Applications Guides are $89 and include sheets of banner materials, display films, vinyl media, fine art and photo papers, wall coverings, complete trade show and point of purchase solutions, and various laminates.

Each product includes a brief description, as well as features, applications and technical details. One half of the media is printed and the other is blank so customers can see how colors reproduce on each material and the texture, surface properties and base color of the material before it’s printed.

Supplies are limited, so to purchase a LexJet Sales & Application Guide (Aqueous and SUV), contact a LexJet account specialist at 800-453-9538 or you can order them on the Web at the links above. Like all LexJet products, the Large Format Graphics Sales & Application Guides come with a 30-Day Money Back Guarantee, $9.99 flat rate shipping anywhere in the U.S. and Canada and fast delivery from one of LexJet’s 15 nationwide distribution centers.