How Much are You Worth to Your Customer?

Sales and marketing adviceIt’s a question posed today by David Brock at the Partners in EXCELLENCE Blog, and it strikes at the heart of your sales approach. Brock explains, “If you are competing on price, you are only worth the money you save the customer over the alternatives – in today’s competitive world, that’s pretty small. If you are competing on the basis of helping your customer run their businesses better, address new opportunities, and grow, then you are worth many times more than price differential a competitor might provide.”

In other words, it’s about taking the value proposition to the next level. It’s not just about the product you provide, but what you can do for the customer to improve and grow their business. This is especially important in our market as we show the direct-to-buyer targeting value of quality graphics and signs against an increasingly fragmented electronic media. Then, we add further value by consulting with customers on the best means and methods to get their message out there.

For the full post, click here, and then let us know how you’re giving your customers opportunities for growth and profit.

Print Pricing: Promoting the Bread Winner and Multiples for Multiplied Profits

Pricing inkjet prints by promoting the breadwinner

In yesterday’s blog post I discussed a couple of easy ways to adjust your pricing so that your customer orders the sizes that are the easiest for you to produce. In the second part of this series, I’ll go over two easy ways to adjust your pricing to make more money.

The first step is to identify your major bread winner, and promote it heavily. The second is to give a discount on multiples.

Promote the Bread Winner
Take the time to look at your current product offering. Is there one particular type of print you make a lot more money on than usual? Identify this offering and promote it. Many photographers and print producers have realized that they can make huge profits from canvas and fabric prints. If you have a wide-format printer and don’t offer these solutions to your customers, you may want to reevaluate this opportunity.

Let’s say you charge $200 for a 16 in. x 20 in. stretched and framed canvas print. Your ink and material costs are $4.20 for canvas and ink, $1 for Sunset Gloss Coating and $27 for a Sunset Pro Stretcher Kit. You pay yourself $50 per hour, and spend 15 minutes color correcting the file, and 30 minutes finishing the print:

Price                                                      $200
Material Cost                                     -$32.20 (ink, canvas, bars, and coating)
Labor                                                     -$37.50 ($50 per hour x .75 hours)
Profit                                                     $130.30

(Note: these figures may not reflect the normal pricing in your area.)

That’s a lot of profit, especially when you consider that you paid yourself $50 per hour to make the canvas print. Since you have so much profit, you have room to play. Try running promotions at different percentage discounts and take notes on the results.

Eventually you will learn what discount rate works best in your area to increase your profit. I’ve heard photographers say that they do make more money than usual when they sell a canvas print, but they don’t sell that many. So, if dropping the price of this size and type of print by 20 percent (down to $160) enables you to sell 30 in a month as opposed to 15, then that would be worth it according to the math below…

Month 1 – 15 x $130.80 = $1,962.00
Month 2 – 30 x $117.45 = $3,523.50

That’s a big increase in profit month over a month. You should be aware that this increase in volume took up an extra 11 hours and 15 minutes of your time, but you did get paid for that extra time at a rate of $50 per hour. Do some research to find out which works best for you, put that discount plan into action, and collect the extra money!

Discounts on Multiples
This is a quick and easy pricing idea. The initial cost of producing a print is the highest. You have to shoot the shot, color correct it, crop it to size, and then print. However, in order to make another reproduction you will usually just have to change the number of copies in the OEM driver or RIP you are running from one to two.

Since there is really no additional labor involved, especially if you are making a print that the printer cuts to bleed (see Part 1 from yesterday), then you should encourage your customer to purchase more by offering multiples at a discount.

They probably wouldn’t buy more than one if there was not a discount, so this is a great way to get more money from an existing customer. It is far less expensive to get an order from an existing client than it is to find a new client.

20 Percent off LexJet WallPro SUV While Supplies Last

LexJet Velvet WallPro SUVTo help you market, sell and create more opportunity to tap the growing and profitable wall mural market, LexJet has reduced the price of its WallPro SUV by 20 percent, while supplies last. The new sales price is already in the system, so all you have to do is call a LexJet account specialist or go to www.lexjet.com and order.

Custom inkjet printed wall murals add value to your large format print offerings, opening up additional markets and profit potential. Compatible with low solvent, solvent and UV-curable printers, including the Epson GS6000, LexJet WallPro SUV is available in four textures:

  • LexJet Velvet WallPro SUV is the most versatile because its smooth, softly textured surface is good for reproducing high-resolution images. It is recommended for use in corporate environments, healthcare facilities, entertainment venues and retail.
  • LexJet Canvas WallPro SUV looks like a finely woven art canvas. It is ideal for reproducing artwork and photographs and is a great choice for museums, restaurants, and hotels. It can even be used to create short-term economical gallery wraps for indoor or outdoor décor art.
  • LexJet Fresco WallPro SUV has a subtle, plaster-like texture that is perfect for certain types of restaurant décor or printing historical images in museums or themed retail environments. Images printed on this wallpaper can appear as if they have been painted directly on the wall.
  • LexJet Pebble WallPro SUV is a good option for décor clients who want to see a stronger, more visible texture behind an image with softer details.

All of LexJet’s WallPro SUV wallcoverings meet Class A fire-rating standards and EPA requirements low VOC-emitting products. Because LexJet WallPro materials are designed for long-term use, professional installation by an experienced paperhanger is recommended.

To see LexJet WallPro SUV in action, click on the following links and check out these case studies:

Converting Photos into Permanent Wall Coverings

Wall Covering Sets the Tone at Gander Mountain

Getting Creative with Inkjet Printable Wall Coverings

Profit from Banner Stands

Banner stands are an economical, portable and interchangeable alternative for all types of settings and applications, from retail displays to corporate meetings.

Looking for ways to break the ice with a potential client, or want to add a consistent revenue stream with a product that’s easy and economical to make?

The banner stand may be the most overlooked source of potential profit and repeat business in the graphics production business.

If you’re interested in ideas on selling and marketing banner stands to build additional business, as well as tips on banner production and choosing the right type of banner stand for the job, download LexJet’s latest educational white paper, Making the Most of Banner Stands, at http://www.lexjet.com/banner-stand-white-paper.aspx.