HP Latex Printers and Onyx X10: Troubleshooting Ink Smudge Issues

Troubleshooting HP latex printersWhen printing to the HP L25500, L26500 and L28500, the heat settings play a crucial role in producing a quality print. While profiles are made to work for all users, different environmental factors can impact how a profile performs. For example, a profile that is made in an environment where there is high humidity may not work the same in a place where there is very low humidity.

If you are experiencing ink smudges on your latex prints, you may need to adjust specific heat settings. The location of the smudging on the print will determine what settings need to be adjusted in the Onyx Media Profile.

In the videos embedded below, learn how to fix the following ink smudging issues by adjusting the Media Profile in Onyx X10:

HP L25500 Latex Printer and Onyx X10: Troubleshooting Ink Smudges

How to troubleshoot HP latex printerThe HP L25500 dry and cure heat settings are two key components in the printing process of this latex printer. A heat setting that is too high might cause thermal marks to appear on the substrate as vertical bands in some colors or it may wrinkle the material, also causing vertical banding or defects like bubbles to appear. Using the correct ICC profile with the proper heat settings is extremely important in getting a quality print and avoiding reprints and wasted material.

One of the more common troubleshooting issues that we have seen with the L25500 has to do with the smudging of ink and is typically caused by a curing temperature that was set too low. If after printing you are able to smudge the ink on the entire print, you will need to increase the curing temperature in five-degree increments. If you are only able to smudge ink on the first eight inches of a print, only the warm-up curing temperature will need to be adjusted.

In the videos embedded below, learn how to adjust the curing temperature and warm-up curing and drying temperature offset in Onyx X10 to fix ink smudging issues.

Video: How to Export Media Profiles in Onyx X10

How to export media profiles for the Onyx RIPExporting media profiles in Onyx X10 is a good option to back up your profiles externally or to transfer the profiles to a new computer. Rather than having to search for the profiles and then downloading them, save time by exporting your profiles and simply install them from the backup copy when needed.

In the video embedded below, learn how to export Media Profiles in Onyx X10…

Tiling an Image in Onyx X10

How to tile images for wide format printing

It doesn’t matter how big your printer is. Eventually, you get a job that’s too wide to fit on a given roll of media. That’s where tiling comes in.

Tiling separates a job into two or more pieces so you can print an image that is larger than your media size or break an image into specific sizes for display or mounting purposes. Perhaps the job needs to fit into store-front window frames, or you’re wrapping a vehicle, or maybe you want to use tiling just to keep the installation manageable.

In the video embedded below, learn how to tile an image in Onyx X10.

If you have any questions about Onyx X10 or tiling an image, please contact a LexJet customer specialist at 800-453-9538.

Creating and Using Quick Sets in Onyx X10

Automating the print process“There has got to be an easier way! Something more automated!”

“This is such a repetitious waste of time!”

“Every time I get a job from Joe, I have to take out a bunch of magenta and add a touch of cyan. I wish there was a way to do it automatically.”

Certainly phrases like these have been tossed around your shop. Fortunately, there is a simple response to all of them: Onyx Quick Sets.

A Quick Set is a tool that automatically applies certain settings to your jobs in Onyx. Quick Sets allow you to pre-configure your settings and then apply those settings to the jobs that you select. When opening an image in Onyx, you simply select the Quick Set that you want to apply.

In the video embedded below, learn how to create and use a Quick Set in Onyx X10.

If you have any questions about Onyx X10 or Quick Sets, please contact a LexJet customer specialist at 800-453-9538.

Onyx X10: Adding a New Printer and Profile, and Using the Clone Tool

In a recent post we discussed and posted a video showing you the workflow for printing with Onyx X10. Some other common things that you may need to do when using Onyx include adding a new printer or importing a new media profile.

Additionally, if a media profile isn’t available for a particular media that you are printing to, the Clone tool found in the Onyx Media Manager is a great option for determining which existing media profile may work best.

Embedded below in the order shown include: Adding a New Printer, Adding a New Media Profile and Using the Clone Tool to Select a Profile…