Colorado Photo Gallery Built on HQ Photography, Printing and Framing

Bald Eagle Photo by Wil Harmsen
In addition to the work of renowned Colorado landscape and wildlife photographers, The Canyon Gallery in Montrose, Colo., also features the photography of owner Wil Harmsen.

You might say that art is in Wil Harmsen’s blood. In 2001 his grandparents donated a large and important collection of Western art to the Denver Art Museum. Harmsen keeps that tradition alive in the western Colorado town of Montrose, which sits near some of the most spectacular scenery in the state.

The Canyon Gallery
The Canyon Gallery, Montrose, Colo.

Harmsen and his wife, Amy, opened The Canyon Gallery in Montrose about four years ago. The gallery focuses on landscape and wildlife photography, representing the work of some of Colorado’s top photographers, including Glenn Randall of Boulder, Andy Cook of Colorado Springs, Vince Farnsworth of Montrose, and Doug Sprock of Grand Junction. Harmsen’s photography, as well as that of Idaho’s Jess Lee, is also featured in the gallery.

Printing at The Canyon Gallery“It’s been a childhood dream of mine to own my own gallery. I grew up around art; my grandparents owned one of the biggest collections of Western art,” says Harmsen. “Four years ago a couple of buildings became available in downtown Montrose. It was a terrible time to open a gallery, but a great time to purchase real estate, so we bought the buildings and opened the gallery. I’m realizing a childhood dream and it’s been fantastic.”

An important component of the gallery’s success, says Harmsen, has been in providing print production and finishing services.

The Canyon Gallery Printing“I knew that being a photography gallery and just trying to sell art was probably not a good idea, which is why we got into printing and framing and creating a product from start to finish. If art wasn’t selling, we would print and frame other people’s images, and it’s worked like a dream. Printing and framing is probably why we’re 150 percent up over last year,” says Harmsen. “Art is a want, not a need, so we started printing and framing right from the beginning.”

Harmsen was referred to LexJet for his printing needs by Gary Haines, Grizzly Creek Gallery, Georgetown, Colo. The Harmsens had already been experimenting with printing before they opened the gallery and finding the right source ensured a successful print process.

The Canyon Gallery Print Room
The Canyon Gallery print room: two Epson Stylus Pro 9900s from LexJet and LexJet inkjet media.

“Printing is probably the hardest part about photography: getting what you have on the screen to print on the paper. What I really liked was that LexJet already had the ICC profiles, so it was very easy for me to go in, get the paper and profiles and print high-quality images. It was super-easy, compared to how I was doing it before making my own profiles,” says Harmsen. “Our print quality has been fantastic and we’ve never had a problem. Whether we’re using Sunset Metallic paper, canvas or anything else, the ICC profiles from LexJet work.”

The Canyon Gallery runs two Epson Stylus Pro 9900s and a complete framing and finishing operation in the three-story, split-level gallery. Harmsen estimates that printing and finishing represents 60 percent of their business.

Photo by Wil Harmsen
Photo by Wil Harmsen, The Canyon Gallery.

“We find that we’re constantly expanding printing and framing because we do so much of it, including canvas gallery wraps on Sunset Stretcher Bars, which is the easiest canvas stretching method we’ve ever come across,” he says. “And, if we run into a weird issue, as we did using Sunset Select Gloss Canvas because it has a unique finish with unique requirements, we can call Michael any time for help. In this case, I called Michael and he gave me specific directions. Lo and behold, I did what he told me to do and it printed perfectly.”

Harmsen says the gallery’s three best inkjet media sellers are Sunset Photo eSatin Paper, Sunset Photo Metallic Paper and Sunset Select Matte Canvas.

Photo by Wil Harmsen, The Canyon Gallery.
Photo by Wil Harmsen, The Canyon Gallery.

“I love the Metallic paper, and when it’s printed in black-and-white it’s unbelievable,” he says. “The shipping is also amazing. Knowing that you can typically get product quickly really helps a small business, especially a gallery where cash flow is very difficult. If we’re running out of eSatin we can get it right away and we don’t have to have a bunch of it sitting on the floor waiting to be used. I did my research before we opened the gallery and really spent a lot of money and time trying to get that process nailed. When we came upon LexJet, it just clicked.”

All would be for naught, however, if Harmsen didn’t concentrate on customer service. For Harmsen, customer service can be boiled down to three principles: Listen, set proper expectations and put yourself in the customer’s shoes. “Adhere to those three principles and you’ll be successful, and if our customer is not satisfied, we’ll make it right,” he adds.

Will Harmsen Colorado
Photo by Wil Harmsen, The Canyon Gallery.

Based on those principles, in addition to the quality output and finishing The Canyon Gallery provides, Harmsen has found that positive word-of-mouth has spread beyond Montrose into the prime tourist spot of nearby Telluride.

“We decided this past year not to do any traditional advertising. Unless you have a specific market you’re trying to reach, a sporadic ad doesn’t work. We quite advertising and we’re up 150 percent,” says Harmsen. “Amy is really good at Facebook and Twitter, so we’re always putting new artwork on social media. We have found that social media is our best form of advertising.”

Photo by Wil Harmsen, The Canyon Gallery.
Photo by Wil Harmsen, The Canyon Gallery.

Cross-promotions with local businesses and the photographers the gallery represents and local photographers have also been successful marketing tools. For instance, The Pour House has a wine tasting once a month at The Canyon Gallery, promoted through the local liquor store’s monthly newsletter and social media. The Canyon Gallery also showcases a Photographer of the Month, which brings people back to see who the next featured photographer is, helping ensure repeat traffic to The Canyon Gallery’s Facebook page.

The Canyon Gallery also plans to offer photography classes and workshops, taking advantage of all the natural beauty that surrounds them in the San Juan Mountains.

“Every year we try to expand on something we’re doing, or bring in something new, like the photography classes, where we’ll cover Photoshop, Lightroom, how to use the camera, fall color shots, photographing bald eagles at Ridgway Reservoir, and more,” says Harmsen. “We try to be broad in what we offer, but if we’re going to do something we’re going to do it darn good.”

Studio Canvas Master Demonstration Video

Video Demonstration of the Canvas Studio MasterThe Studio Canvas Master is a pneumatic canvas stretching machine that can simplify the process for wrapping canvas at a rate of up to 35 per hour.

This machine is ideal for small production houses, the casual framer or professional photographers that produce canvas wraps on a regular basis.

In the video embedded below, learn how to use the Studio Canvas Master. And, in case you missed it, here is our post from yesterday showing how to set up the Studio Canvas Master. Give us a call at 800-453-9538 if you have any questions…

Photography and Inkjet Printing Renaissance at Limited Editions Maui

Randy Hufford, owner of Limited Editions Maui, does and has done just about everything related to photography, art and printing. Hufford started shooting and developing film at an early age and by the time he was 16 he picked up his first professional paycheck for $500 from Hobie.

Surf photography
Randy Hufford pioneered nighttime surf photography in the 1970s.

“I took pictures of a pro skateboarder sponsored by Hobie skating in a pool with the tuxedo he got married in, and Hobie paid me for one 35mm slide from the shoot,” recalls Hufford. “I got a clue that this was fun and I started doing a lot of surf photography.”

But Hufford wasn’t content with run-of-the-mill surf photography. He pioneered nighttime surf photography, building a strobe inside a water housing for unique stop-motion action photography. He was recognized for his work by Surfing Magazine as a progressive surfing photographer.

Around that time, Hufford met his wife, Becky. They lived in a camper and camped out wherever the surf was good, capturing the surf scene and basically living a Bohemian lifestyle in Hawaii.

Hawaii landscape photography
Much of Hufford's fine art photography captures the majesty of Hawaii's landscapes.

The Huffords traded their camper for a more permanent abode in a guest cottage, where they turned a closet into a darkroom. Though they weren’t actively seeking out enlargement and photo processing business, people found them and their demand necessitated a larger and more operational lab.

“People were knocking on my door at 10 at night, so we moved down to central Maui and opened a photo lab,” says Hufford.

From there they built a growing and successful photo lab business to not only meet demand on the island, but to control their own images.

Photographing Hawaii“The main reason I opened a photo lab is because as a photographer I didn’t have control over the entire image process. I wanted control over my image: dodge and burn, lighten and darken, adjust the color, make corrections and changes,” says Hufford. “The photo lab made me excel as a commercial photographer: shooting interiors, food, aerials. I could also provide finished mounted prints. Most photographers don’t realize that we’re in the most exciting time of photography because of the control you have with Photoshop, calibrated monitors, printers and all the stuff we can print on.”

With the advent of inkjet printing, Hufford says everything changed, mostly for the better since he was able both simplify and expand his offerings.

Photographing trees“After 25 years all that processing equipment was basically useless. We liquidated most of our equipment and I moved my studio to a rural area on Maui in a pole house. We replaced a big photo lab with one 44” inkjet printer,” says Hufford. “A lot of people don’t realize how powerful one inkjet printer can be. Those machines are like printing money; you can output so many prints without the labor. I can generate as much income as a $5 million lab with just one 44″ printer.”

As mentioned earlier, Hufford has done just about every type of photography and every aspect of the process, from capture to finishing, but he says his passion is education. Hufford holds classes each year at a facility called the Institute of Visual Arts.

Big surf photography“All we do is go out and shoot. It reminds of when we lived in our camper, because I forget everything else and just go out and shoot and create images. We just did a class on shooting HDR panoramas and in a week I shot around 60-80 panoramas, each composed of 70-150 images stitched together,” says Hufford. “It’s so much fun to create such powerful images. When I shot interiors in the past with film it meant 300 to 500 bucks in Polaroids and a whole slew of strobe lights. Now I can go in and shoot HDR, pick up the ambient light of the room and see the exposure outside the window which I couldn’t do with film.”

In addition to the Institute of Visual Arts, Hufford has produced a number of educational DVDs on finishing, inks and media, digital art enhancement, marketing giclees, calibration, fine art photography and processing HDR panoramas. Hufford has also come up with a product called the Dual Edge Ripper to create unique deckled edges on fine art papers.

Educational DVDs on photography and printing
Hufford has produced educational DVDs on everything from processing HDR panoramas to color calibration and inks, inkjet media and finishing.

“It’s amazing the amount of things we can output now. I’ve been testing a backlit panel with LEDs that light the edge of the Plexiglas so it lights evenly. The LEDs are ten times brighter than they used to be, they’re full spectrum so there’s no color cast and the images have more dimension, plus they’re dimmable,” explains Hufford. “We’ve been experimenting with it in the fine art market where we put the art in a frame and just plug it. They have so much dimension that it feels like you can walk into them.”

Hufford is obviously busy with everything a photographer and educator can possibly do, but he’s not too busy for his favorite pursuit: creating photographic art.

“There’s a place down the road called Grandma’s Coffee House with the best breakfast in town, which is decorated with my images. The heliport nearby has hundreds of tourists come in every day. I put some of my prints and backlit panels there as well, and having my work at both places helps sell my work. I’ve been working with other businesses where I help them by decorating their offices from which I get additional exposure,” says Hufford.

The Soles of Breckenridge Photography and Printing

Photography gallery with inkjet prints
The Gary Soles Gallery: Wilderness Exposed, in Breckenridge, Colo. The gallery obviously features Gary Soles' photography, but some of the work of renowned Colorado photographer John Fielder as well (one of Fielder's Colorado winter photos is shown here in the foreground, rendered in large format by Gary Soles on LexJet Sunset photo paper).

Sure, the title is a terrible pun, but in many respects it’s true. Gary Soles captures the soul of Breckenridge, Colo., and America’s West through amazing large-format photography displayed at his gallery: The Gary Soles Gallery, Wilderness Exposed. And, his soles took him from Wisconsin to Breckenridge as he exchanged his Midwestern footwear for (arguably) the best footwear of all: ski boots.

Resort community photographySoles admits to being a ski bum when he first moved to Breckenridge in the late ’70s, but something larger tugged at him as he plowed through the divine Colorado powder in those early years. Drawn to art in college, Soles found his way into photography by first working at a Breckenridge photo lab in the early ’80s, eventually owning it a few years later.

“In college I gravitated toward the art department; it was the only thing that really did it for me. I wouldn’t dare tell my dad that I wanted to be an art major, but it was that background that helped with color and composition in photography,” says Soles. “It was an almost brutally slow process, and in hindsight I wish I had gotten more formal training because it would have taken me to a higher level sooner. I tend to be so critical of my own work, which motivated me to get better because I would see everything that was wrong with my work, rather than what was right.”

Mountain and landscape photography and printingAs he developed his photography skills, photo technology was also developing, to use another bad pun. The unusual aspect of his business’s evolution was that he retained much of the earlier processes while moving to the latest processes, like large-format inkjet printing. His photography, meanwhile, evolved from mainly commercial photography for magazines, brochures and ads, plus studio work, to the Colorado and Western landscape photography for which he’s become well known.

“I still use all large-format film cameras for my original transparencies. Those are then drum scanned and printed with a large format inkjet printer. We’re still a full service lab, so we’re still doing C-41 and E-6 film processes. We still process black-and-white and have the old-school stuff, but at the same time we have digital imaging kiosks for customers who want to print from their digital cameras, and offer all the digital imaging, enlarging and custom framing for other photographers as well. We kept going with everything we’ve always done, but it also evolved into a place for my own work.”

Shooting landscapes and wildlifeHis own work, featuring the spectacular scenery of the Western states, needs the space necessary for equally spectacular prints that go up to 4′ x 12′. A small home on Breckenridge’s Main Street housed Sole’s operation for years, but as his photography went large, the historical barn built in the late 1800s attached to the home was remodeled to accommodate his gallery.

“I always enjoyed landscape and wildlife photography and the venue finally opened up to display this work; you need a lot of space to display the large images we’re producing,” says Soles.

Everything for the gallery is produced in-house, from the photography and film processing to the printing, mounting, laminating and chopping and joining the molding for the picture frames. Doing so, says Soles, has been a real boon to his business.

“Our costs are kept very low by doing everything here; the profit margins in the gallery are huge by keeping everything in-house. We’re able to control quality, minimize turnaround times and offer customers a lot of size and frame options,” explains Soles. “Customers can order anything from 4″ x 12″ to a 4′ x 12′ print and everything in between. I also do a lot of work consulting with people as far as measuring for wall space, frame options that would look great with both the image and their décor, and the installation. People really appreciate that personalized service. They can get a custom-fit piece for their home.”

Outdoor photography and inkjet printingLiving in a resort community also helps as customers come from far and wide and stop at his gallery on Main Street. The big, beautiful prints are hard to resist and Soles reports that he not only ships prints across the U.S., but worldwide, mainly to the UK, Australia and Europe, with a smattering of customers in South America and Canada.

“Even in a down economy, photography is still affordable if you compare it to an oil painting. Clients will often find a certain connection to a particular photographic piece: a place they have been or a season or moment they have experienced. They can get a good sized, framed panoramic piece for $2,000-$3,000, whereas something from a fine art gallery can cost $20,000-$30,000 for that same size. You get a lot of area covered with photography for a better price,” says Soles.

Outdoor and landscape photographyThough he’ll ship the print frame and all, and some just buy it off the wall and take it with them, most prints are rolled up for shipping. “What’s been great is shipping the un-framed print, which can be rolled and shipped very inexpensively. We looked at the way LexJet boxes its materials, and basically ship it out the same way. I guess you could say we snaked the idea from LexJet,” he says. “We’ve been batting a thousand since converting to that method. They can have their own framers do it when they get back to their hometown.”

Part of the appeal that drives sales, aside from the stunning images themselves, is in the materials he uses for printing. All of Soles’ printing is done on LexJet Sunset photo and fine art media: Sunset Photo eSatin Paper, Sunset Photo Gloss Paper, Sunset Photo Metallic Paper, Sunset Fibre Matte and Sunset Select Matte Canvas.

Soles adds that LexJet Elite Luster UV Vinyl Laminate (3.2 Mil) is used on almost 90 percent of the pieces in the gallery, providing a subtle boost that can turn someone who’s just looking into a sale.

Black and white photography and printing“The laminate is a huge selling point. They’re blown away with the luster UV laminate we use: there’s no glare or reflection from it and you really see the image. It’s optically clear and the colors in the image really come out through the laminate. In some ways it enhances the image,” explains Soles. “People are used to seeing glass or plexi over the images, and those will have some type of glare. And, with the six- and ten-footers we’re doing as panoramics, it keeps the piece relatively lightweight. There are a whole lot of people shooting digital and offering smaller prints, but I’m offering these giant panoramics, and they’re easier to deal with because they don’t have an extra 30 pounds or so of glass with all the potential problems you can have transporting, moving and installing the pieces.”

Soles adds that he’s also been using a gloss laminate over Sunset Photo Metallic, which he uses based on the image and where it will hang. “It’s just amazing because it’s almost three-dimensional; that combination looks so cool,” says Soles.

Successful Adaptation to Changing Times at PhotoGraphics Maui

Fine art photography printing and mounting
This fantastic Hawaiian surf image by Franck Berthuot of Berthuot Visuals (www.berthuotvisuals.com) was printed on Sunset Photo eSatin Paper and mounted to Masonite.

PhotoGraphics Maui illustrates how someone can do what they love while their business model changes radically over the years. In PhotoGraphics Maui’s case, the company’s evolution started about 30 years ago when Japan was the world’s economic powerhouse.

Printing and mounting fine art photography
The customer was blown away by the treatment of this photo, which is Sunset Photo eSatin mounted to black-stained bamboo and finished with a non-glare plexiglass.

In the ’80s, Japanese tourists were flocking to Maui, Hawaii. Arriving literally by the busloads, PhotoGraphics Maui’s owner, Renee Zaima, started shooting tour group pictures.

“We processed our own film and pumped out pictures every day. Then we would go to the airport and sell the pictures to them,” explains Zaima. “Then we got into wedding photography and videography with the Japanese. We used to send our small prints out, but the lab was closed on weekends. With the Japanese we were doing an average of 80 weddings a month and we had to get the albums to them before they left. So, if the wedding was at four o’clock that day and they were leaving the next morning at 8 we had to have the photos and the video ready for them.”

That business largely dried up in the ’90s, coinciding with Japan’s “lost decade” when markets dived and Japan’s economic growth slowed to standstill, a harbinger of things to come in the American economy in 2008.

Fine art and photography printing
Most of these images were printed on Sunset Photo Metallic Paper and mounted to aluminum. Renee Zaima, owner of PhotoGraphics Maui, says a lot of customers come in and buy the images off the walls. "I don't take a commission on the ones we sell because I know the photographer or artist will want to print more," she says.

Fortunately, PhotoGraphics Maui was able to pick up the slack by shifting its business to traditional photo lab work for photographers while still offering photography services. The next big shift came with the Internet boom and the digital age.

“When the digital world and the Internet happened, we started concentrating on fine art. We still do everything, but we print more reproductions for artists than we did before,” says Zaima. “You have to change with the times. It’s hard to catch up when you don’t stay on top of those changes. We’ve done that by going to large format inkjet printing and offering the mounting services.”

Inkjet printing photography and mounting to aluminum
This image is Sunset Photo eSatin Paper mounted to aluminum and finished with non-glare plexiglass.

Those two differentiators are the company’s bread and butter; the bread being the large format printing and the butter the mounting services. In order to keep that business smooth and efficient, Zaima needed to supply the two Epson Stylus Pro 9800 inkjet printers with consistent products.

“We were getting everything from a variety of vendors, and sometimes the boxes weren’t even marked or the products weren’t consistent. We were wasting money because we had to keep re-doing our projects, and finally we found someone who was consistent with our customer specialist at LexJet, Sukesh Pathak,” explains Zaima. “We love the canvas and the coatings we get from LexJet [Sunset Select Matte Canvas, Sunset Satin Coating and Sunset Gloss Coating], and Sukesh has been on top of things for us. I get emails when he’s not even at work to follow up with me on products and shipping. I also have LexJet’s Sales & Application Guide book that I can show my customers, because everyone’s looking for something different.”

Those different media options for PhotoGraphics Maui include LexJet Sunset Photo eSatin Paper and Sunset Photo Metallic Paper. The combination of different media with a range of mounting substrate options helps set PhotoGraphics Maui apart.

PhotoGraphics Maui mounts to aluminum, Masonite, bamboo and other materials, sourcing and cutting the materials themselves. The prints are typically applied edge to edge with a layer of non-glare plexiglass on top and channels on the back so the pieces “float” off the wall.

“I can’t compete with stores that offer prints terribly cheap. We stay away from that, which is why we’re so glad we found LexJet because now we can order everything we need,” says Zaima. “We go with what our customer’s needs are, so I’m constantly looking for something new that will catch their eye. I can’t make money printing 4x6s; that era is gone. With a product like Sunset Photo Metallic and our floating frame, it looks very modern and contemporary and the photographers love it; it’s probably our most popular product.”

Guide to Preservation Framing and Display of Photographs

If you want to provide expert advice to customers who buy your framed prints, check out the wealth of information available in a free publication entitled A Consumer Guide to Materials for Preservation Framing and the Display of Photographic Images.

The guide was published in January 2010 by the Image Permanence Institute at the Rochester Institute of Technology (RIT) with support from True Vue.