You may be familiar with the famous quote from the classic film, Old School: “Pretty nice little Saturday. We’re going to go to Home Depot. Yeah, buy some wallpaper, maybe get some flooring, stuff like that. Maybe Bed Bath & Beyond. I don’t know, I don’t know if we’ll have enough time.”
My wife loves Saturdays filled with walking around Bed Bath & Beyond. She is always looking for that one thing we are supposedly missing. Most of the time she doesn’t buy anything, but when she does, we walk out with half the store… with the help of a great customer experience.